About Us

Crawford Global Technical Services®(GTS)® is the definitive solution for large, complex claims, providing the highest level of world-class talent and the industry's largest network to strategically manage large complex losses anywhere on the globe.

Crawford GTS® has the largest, most experienced team of strategic loss managers and technical adjusters in the world. Covering virtually every industry and every geographic region, we have more nominated senior technical adjusters than any other independent adjusting resource. Our relationships span the insurance industry and include many corporations in the Fortune 1000.

Senior insurance professionals who bring skills much broader than claims adjusting manage our teams. Our professionals are sophisticated partners, who have a real-world understanding of how any large loss impacts the business of a corporation. We marshal every resource to minimise the inevitable disruption of business as usual. Our technical adjusting staff functions as strategic loss managers, offering the security and confidence that every aspect of large losses will be planned, organised, and executed at the highest levels of industry, technical, and regulatory standards. Crawford GTS teams are organised around key industry segments, focusing experience and expertise on the specifics of those particular businesses.

Our Network

With nearly 500 of the world's most experienced senior adjusters and industry specialists, operating from 144 locations worldwide, GTS is truly a global services that assists all major stakeholders with strategic loss management during the stress of massive claims. Our professionals are continuously working on global claims programmes every day of the year.

Our professionals have the most comprehensive training in the industry. They have every relevant academic and industry qualification in areas from forensics to engineering to accounting to chemistry.

Our Leadership

Global Technical Services (GTS) is part of Crawford & Company (NYSE: CRD/A, CRD/B). We have the governance, controls and the transparency required of a public company, which insure the highest quality client service possible. We manage GTS through two council structures each with different mandates and areas of responsibility. The Strategic Council deals with issues pertaining to the global management of GTS such as catastrophe management and adjuster accreditation as well as other matters. The Technical Council is comprised of management, senior adjusters and administrators and is committed to marshaling all corporate resources and talent to ensure that every client receives optimum service and solutions for their business needs. 

GTS Leadership

Kieran Rigby
President, International Operations
T: +44 (0) 207 265 4000

Larry Thomas
Chief Executive Officer for U.S. Services and Crawford Contractor Connection
T: 404 300 0250

Andrew Bart
Global President - Global Technical Services
+44 (0) 207 265 4096